World Class Retailer. Self Designation?

Are you a Self Proclaimed World Class Retailer?

I am still trying to understand the definition of a 💥World Class Retailer💥 as self proclaimed by many Retailers out there.

How can you call yourselves World Class when your Stores look like:

👉Customer Service is non existent
👉Employee training has gone by the way side.
👉Everyone is on their smartphone. Please explain as to how you came up with this designation.

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Have a PHENOMENAL day.

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