Employee Service comes
BEFORE Customer Service.
Keep your Front Line happy and strong
and you will see your Bottom Line
do the same.
There is NO option to do so.
There is NOTHING that should stop you from doing so.
And how dare you call yourself a Manager, Leader, Coach or whatever Fricken, Fracken politically correct title that is the flavour of the month without treating your Team correctly as individuals or as a group.
… and if you can’t follow this Golden Rule, then just leave your keys on the desk and walk away please and thank you for playing the game loser.
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