The concept of “Employee service comes before Customer service” implies that a company’s Employees should be prioritised because they interact with customers and provide the service or product.
👉 Employees will be better equipped to provide excellent customer service if a positive work environment, good training, and adequate support are provided.
👉🏻 Employees who are happy and feel valued are more likely to go above and beyond to satisfy customers, which leads to increased customer satisfaction and loyalty.
👉🏽 Employees who are unhappy, untrained, or unsupported, on the other hand, may provide poor service or even quit, leaving the company struggling to meet customer needs.
👊🏽 As a result, some businesses prioritise Employee service over Customer service because they believe that taking care of their #Employees is more important than taking care of their Customers.
🤓🤓🤓 Bada Bing – Badda Boom.
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Have a PHENOMENAL 🤩 Day.