Welcome to the life of a Retail Manager! 👉Yes, you will encounter situations that are out of your Control. 👉Yes, your Team Members will call
Category: Reality
Always Be Recruiting.
Don’t ever be unprepared for that ‘Surprise” Notice from your “Best” Team Member due to: 👉Winning the Lottery. 👉Being abducted by Aliens. or the one
Training: Truth, Validation and Reality.
How are you Validating your Team Members training? Are you assuming it is going well because you have been told so. Have you been religous
Change is the ONLY Constant.
Yup. 👉25 years 3 months and 2 days since I became a credit card pusher; this was not supposed to be my final destination. I
Feedback: Take it like a Champ.
No one wants to hear negative feedback; we are born, bred and raised to learn that the only good feedback is positive. What if I
Just ask: How you doing?
👉How you doing? Sometimes all it takes are those these three words to engage your Customers; Internal and External. 👉It doesn’t cost you anything to
Success is a Piece of Mind. – Kapish?
“Success is peace of mind, which is a direct result of self-satisfaction in knowing you made the effort to become the best of which you
What’s that Sound going Down?
Store Managers, District Managers, Regional Manager, Human Resource Managers or just about anyone that is in a Leadership role; how often do you take the