Fellow #retailer #leaders, #coaches, #managers it’s a new world out there
and therefore let’s squash some old habits and add some new ones as well.
❌ Correcting an Employee’s behavior in front of their Peers.
❌ Making them work in dangerous conditions.
❌ Using inappropriate language at any time.
❌ Standing around and not helping out especially when there is a line up at the cash.
❌ Being late even though you don’t accept it from others.
❌ Taking personal calls on the floor with your #Smartphone.
✔️ Mandatory to leave all #Smartphones in their lockers.
✔️ Rewarding your Team Members in front of their Peers.
✔️ Ensuring that everyone is working in a safe environment.
✔️ Try to use the proper #Retail terminology when requesting an action….and always end it with a “Thank you”.
✔️ Always be on time for your shift.
✔️ There is ALWAYS something to do, so lead by example.
✔️ Always be ready to help out and don’t expect to be congratulated for your kind action as this is your job.
See what I did here….huh….huh😏
Not #Rocketscience eh?
…then why does this seem so easy and it is just not being done.
What #Behaviors would you like to see changed in 2020 to avoid the “Supposed Retail Apocolypse”.
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Have a PHENOMENAL day.