The term ‘a Pig with Lipstick on’ is a common one in Retail and means; sprucing up a store to give the illusion that everything is going well.
Unfortunately this happens too often due to Upper Management pressuring the Store Manager to clean their Store within 24 hours due to a Visit from the Office.
When this happens it basically states that the Leadership in place is not be being honest or transparent & is blowing smoke up others asses.
How do you think Employees feel when all year they have been asking for improvements that were continuosly denied; but due to ‘Special Guests’ the vault has been opened. Oy!
The condition of the store within the snapshot of time should be taken accordingly (I love surprise visits).
If the Store is a mess, let it be.
If your Warehouse is a mess, let it be.
If your HR files are non existent….well then you are an idiot.
Sprucing up a Store before a visit will on!y show your Visitors that everything is going well and that no additional dollars need to be invested…..& this may backfire on you because it looks like you’re handling the recent labour cuts without an issue.
Don’t be afraid to stand up for yourself and share (with solutions) your experiences and suggestions. After all this is your Store and your reputation.