The #Retail foundation is NOT being eroded by online shopping BUT BUY the lack of service in your Store towards both your Employees and Customers.
….and it all starts with pointing your fingers inwards as a responsible Employers.
⭐STOP being afraid to hold your Team’s accountable to the job you are paying them to do.
⭐STOP using the bullshit excuse of needing to be Politically Correct and that you may hurt someones feelings.
⭐STOP making excuses for the under performers.
⭐STOP closing your eyes to the bullshit that is happening right under your nose. Can you Smell what the Rock is Cooking? YES? Then do something about it; NOW!
👉START being a responsible Manager / Owner.
👉START being in the trenches with your Team.
👉START active listening and realize that you are not always right.
👉 START Performance Management….with consistency.
Out here in the fields
I fight for my meals
I get my back into my living
I don’t need to fight
To prove I’m right
I don’t need to be forgiven.
– The Who | Baba O’Reilly