I will keep this short and not make this into a rant but when I buy a Coffee I should be able to sit down & not have to give someone the evil eye to allow me the luxury of sitting.
My Starbucks decided to expand their seating by adding more tables & chairs, but as expected the free space was taken by individuals to gain more personal space
…for their Macbooks & free glass of water.
This is not a 1 time localized instance at a Starbucks, but this occurs on many occasions at other locations.
☆ Yes, I have asked Customers to share their space
…but they claim they need the expansive nature of their now claimed land to free their thoughts & stretch their legs.
☆ Yes, I have spoken with the Manager on Duty, but they claim that nothing can be done.
Will I continue to go to this Starbucks?
Yes, every morning at 530 am due to the Team they have.
This is not an HR issue, lack of Leadership or a Customer issue but a lack of a ☆Clearly defined Operational Procedure & Guideline that continues to allow this at every location I have been.☆
When a line is Drawn in the Sand, Employees tend to feel supported and enabled to which in this example, clearly hasn’t been the case.
Enjoy the Veal.
Have PHENOMENAL day.