It’s tragic that in the #Retail Industry we tend to believe that filing out forms & creating action plans will help to increase #Customer Traffic, #Employee Motivation and Sales.
👉1st of all we need to point the finger inwards and ask ourselves as Leaders, when is the last time we talked with our Management Team and Employees in person and not by an email to have a discovery conversation.
Well then this is a starting point as you need to be the Coach you are being paid to be and help get to the bottom by asking key questions.
👉2nd, asking for a 48 page action plan every week only adds fuel to the flame as it takes the you and your Team off of the floor and out of the trenches with your Teams.
👉3rd, Shit Happens.
You will not WIN every week….but the weeks that you saw phenomenal KPI’s did you ask and note what they did for future reference?
👉4th. Are you reading the plans that they sent you, or are they buried with the other 189 emails that are URGENT and waiting for your attention.
If you are reading them and following up with guidance on them; Congrats!
If not, STOP THE MADNESS right now and get back to the basics.
And take action.
Otherwise just file those action plans under the tab
⭐I don’t care.