I was once asked by my Manager why I requested that all Office Doors facing the Sales Floor are kept closed during Store Hours .
I let him know this was due to Security reasons.
He politely stated that keeping an Office Door closed goes against the Open Door policy & refused to understand that the meaning of an Open Door Policy is not a physical one.
An Open Door Policy is a great tool to have as it creates a “Safe Place” for an open discussion which may bring forward necessary information that you were not aware of that will allow you to Steer your Ship during an oncoming storm.
But do I dare call B-S that this is happening as it needs to be per your Corporate direction (& is there actually one)?
Is the feedback that was taken & documented shared with your Support Team’s?
Or is it just filed away hoping it will disappear as it will become more work on your plate & will open Pandora’s Box to which you might have a hand in it?
Nah, that would never happen.
Sorry about the rant ;).
Please ensure that when someone uses the Open Policy that all information shared is:
☆ Kept Confidential.
☆ Handled Accordingly within the proper Teams.
☆ & in a Timely Manner
Have a PHENOMENAL day.