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Lessons in Retail | One at a Time. Repeat. One at a Time.

One Day, One Employee, One Customer at a Time. It really is as SIMPLE AS THAT. – RENEGADERETAILER We have all been in the situation

The art of Leadership is saying no, not yes. It is very easy to say yes. – TonyBlair As a Leader, Coach, Manager, it is

As a Consumer, there is nothing more disrespectful than an Employee approaching me that looks like they came from a Hard Night of Partying

It was in the late 80’s where my adventure began and my eyes were opened to the Octopus reaches of Retail. When I look back

There is no exact formula to achieve Retail Success even though every so often a new Standard Operating Procedure is launched to please someones ego.

Before I give away the beginning, middle and ending to this story let me start off by saying the following story is true in nature

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